Delivery expectations and costs

Domestic shipping (India)

STYLN ships across India. Standard domestic shipping is FREE on eligible orders placed through STYLN.in.

Orders are generally processed within 24 hours of successful order confirmation. This processing period is included within our estimated delivery timeline.

For most major cities and faster serviceable locations, delivery is generally expected within 3–5 days. For rural, remote or other serviceable locations, delivery generally takes 5–7 days. These are estimated timelines and not guaranteed delivery dates.

Delivery may take longer because of the delivery PIN code, courier capacity, weather, public holidays, operational disruptions, local restrictions, force-majeure events or other circumstances outside STYLN's reasonable control.

Cash on Delivery is available for eligible Indian orders with a ₹50 COD charge. Availability of COD may depend on the delivery PIN code, order value, courier availability or risk checks at checkout.

International shipping

International delivery is available to selected countries and destinations supported at checkout. The standard international shipping charge is ₹3,000 per eligible order unless a different amount is clearly shown before payment.

International orders are generally expected to arrive within approximately 15 days after order confirmation. International delivery times are estimates and can vary because of destination-country procedures, customs clearance, carrier operations, local holidays or other circumstances outside STYLN's reasonable control.

Where import duties or customs charges apply to an eligible STYLN international shipment, STYLN will bear those import duties in accordance with this policy. If a destination, shipment or charge cannot be covered under this arrangement, we will contact the customer before proceeding where reasonably possible.

International returns are accepted only in accordance with STYLN's Returns & Refunds Policy. Return shipping or return-related charges may apply to international returns.

Order Processing & Confirmation

Orders are processed after successful order placement and, where applicable, payment verification. Our usual processing target is within 24 hours. Orders placed during unusually high-volume drops, public holidays or exceptional operational events may require additional processing time.

An order confirmation does not by itself mean that the parcel has been handed to the courier. Once the shipment is dispatched, available tracking information will be shared through the contact details provided with the order.

Tracking Your Order

Tracking is available for dispatched orders. Tracking scans can sometimes take time to update after dispatch or while a parcel moves between courier facilities.

Customers are responsible for providing a complete and accurate delivery address, PIN/postal code, mobile number and other information requested at checkout. Incorrect or incomplete information may result in delay, failed delivery or return-to-origin.

Delivery Attempts & Failed Delivery

The courier partner may contact the customer or make delivery attempts according to its operating procedure. Please ensure that someone is available to receive the parcel and that the phone number submitted with the order remains reachable.

If delivery fails because of an incorrect address, unreachable recipient, repeated refusal or another customer-side issue, the parcel may be returned to STYLN. Any re-shipment, cancellation or refund will then be handled according to the applicable STYLN policy and the circumstances of the order.

Delayed, Lost or Marked-Delivered Orders

If tracking shows an unusual delay, the parcel appears lost, or tracking shows “delivered” but the order has not been received, contact STYLN customer support as soon as possible. For a delivered-but-not-received shipment, please contact us within 7 days of the carrier's recorded delivery date so that we can raise the matter with the courier while tracking records remain available.

STYLN will review the available tracking and courier information and assist with an appropriate resolution based on the outcome of the investigation and applicable consumer law.

Damaged, Wrong or Tampered Parcel

If an order arrives damaged, incorrect or visibly tampered with, contact STYLN support as soon as reasonably possible and provide the order number and issue details. An unboxing video is not mandatory. We may request reasonable supporting information where needed to review the issue.

Returns, exchanges and refunds for eligible orders are governed by the STYLN Returns & Refunds Policy. Nothing in this shipping policy limits remedies that a consumer may have under applicable law for defective, deficient, wrong, misdescribed or otherwise eligible goods.

Cancellation & Address Changes

An order may be cancelled until it has been dispatched from STYLN. After dispatch, cancellation is not guaranteed; customers may contact support and we will check whether cancellation is still operationally possible.

If you need to correct a delivery address or contact detail, contact support immediately. Once a shipment has been dispatched, an address change may not be possible and remains subject to courier capability.

Charges, Taxes & Payment

Prices displayed by STYLN include applicable GST. India-wide standard shipping is free; eligible COD orders carry a ₹50 COD charge. International shipping is ₹3,000 unless another charge is clearly disclosed before payment.

Any compulsory charge applicable to an order will be disclosed during the purchase process before the customer completes payment, subject to the functionality of the checkout and payment provider.

Customer Support

For shipping, tracking, cancellation or delivery-related assistance, contact STYLN customer support at stylnofficial@gmail.com or call/WhatsApp +91 9232750525.

Customer support hours are Monday to Saturday, 10:00 AM–4:00 PM IST. Email enquiries may be sent at any time and are handled during support hours. Main email: hello@styln.in.

Important information

Shipping availability and estimated delivery time can vary according to the delivery destination, order time, product availability, courier serviceability and other operational factors.

STYLN may use third-party courier and logistics partners to fulfil deliveries. Delivery estimates are provided in good faith using the information available at the time of order and may change where circumstances outside our reasonable control affect shipment movement.

This Delivery & Shipping Policy should be read together with the STYLN Returns & Refunds Policy, Terms & Conditions and other applicable website policies.

NOTE
If there is an issue with the delivery of your order (for example, the tracking link reflects "delivered" despite the parcel not reaching you), please reach out within 7 days. We will only be able to track orders for seven days after their delivery; post which we will not be able to help you.