RETURNS AND REFUNDS

Products purchased during sale, discount, offer or clearance are not eligible for return, refund or exchange. Limited-drop products purchased at full price remain subject to the standard return and exchange policy below. This does not affect any remedy required by applicable law for a wrong, damaged or faulty item.

Customers can request a return or exchange within 7 days of delivery. A valid reason must be provided. Change-of-mind returns are accepted subject to the eligibility conditions below.

To be eligible:

• Product must be unused and unworn
• Product must be unwashed and free from odor, stains or damage
• Original tags must remain attached
• Original packaging must be included
• Product must pass STYLN's quality check

For an approved return, a ₹99 return shipping charge will be borne by the customer. Photos of the product may be required when initiating the return so its condition can be reviewed.

Once the returned parcel reaches STYLN, it will undergo a quality check. A return or exchange may be declined if the item does not meet the stated eligibility conditions, subject to applicable law.

Exchange requests are allowed within 7 days of delivery. Only one exchange is permitted per order.

Exchange is subject to:

• Product availability
• Size exchange or another available eligible product
• Product passing quality check

The returned product must first reach STYLN and pass the quality check before the replacement is dispatched. STYLN will bear the shipping charge for one approved exchange. If the requested product or size is unavailable, the customer may choose an available eligible alternative or store credit.

For an approved return, customers may choose a refund to the original payment method for the eligible refund amount or STYLN store credit with 10% additional value.

Store credit can be used for future purchases on the STYLN website. Refunds are generally processed within 5–7 days after the returned product is received and approved following quality check.

Any refundable original shipping amount will also be included where applicable. For Cash on Delivery orders, approved refunds may be issued through UPI, bank transfer or store credit.

If a customer receives a damaged, wrong or faulty product, they should contact STYLN support as soon as reasonably possible after delivery so the issue can be reviewed.

Customer must share:

• Order number
• Issue details

An unboxing video is not mandatory. STYLN may request reasonable supporting information where needed to assess a claim.

Support WhatsApp: 919232750525

Support Email: hello@styln.in

Main Email: hello@styln.in

If any damage occurs during standard wash and care despite following care instructions mentioned on the website or product label, customer must contact support within 15 days of receiving the order.

STYLN will review the issue and decide whether support, replacement, exchange or store credit can be provided.

Customers may cancel an order until it has been dispatched from STYLN.

After dispatch, cancellation is not guaranteed. Customers may still contact STYLN customer support and we will check whether cancellation is operationally possible before delivery.

For cancellation requests, contact STYLN through WhatsApp or customer support email.

Customized, personalized or made-on-demand products are not eligible for return, refund or exchange unless the product received is wrong, damaged or faulty from our side.

Monday to Saturday, 11:00 AM – 7:00 PM IST

Customer support is available Monday to Saturday, 10:00 AM – 4:00 PM IST. Email enquiries can be sent at any time and will be handled during support hours. Closed on Sundays and public holidays.